Human Resource Management (HRM) is considered an
integral part of business operations and hence the need for management to
design a structured HRM program. As this aviation industry provides a
pleasant and convenient mode of transportation to its clients, its workforce
is crucial. Although the workforce of the airline industry faces various
challenges due to economic fluctuations, it is the presence of a strong
union framework in the airline segment that prevents employees from being
exploited by the airlines and their management.
HRM examines the system's strengths and weaknesses to determine the
competitive landscape of the airline industry. Aviation is extremely
competitive but safe and responsive and has a high technology
service industry. It plays the role of strategy, mutually supporting
culture change, new generation of leadership talent and change of
strategic business partners and leads to positive change.